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New Graduate Program Trainee (North Carolina/Virginia)

Rush Enterprises Charlotte, North Carolina
training rush truck operations phase management sales procedures business acumen customer service customer service skills commercial vehicle north america
December 27, 2022
Rush Enterprises
Charlotte, North Carolina

The New Graduate Trainee program is a fast-paced, Six (6) month program designed to give the participant an overview of dealership functions and the skill-set development to progress into a full-time role within the Rush Enterprises'dealerships. The success of the participant is determined by their ability to complete the program requirements, while becoming familiar with Rush Enterprises' policies, procedures, and obtain working knowledge of the Company's customer base. The program will cultivate business acumen and customer service skills, thus improving chances for movement into management roles within Rush Truck Centers during career development.

Rush Enterprises, Inc. opens the door to the world of opportunity. We are a part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Program Structure:

Participants will obtain both formal and informal training throughout the duration of the program. Every candidate entering the New Graduate Program follows a six-month path of planned experience that takes place in three phases, including two weeks in each dealership department,two months in your top two department favorites and two additional months in the departmentof focus. Along the way, each participant also receives training in leadership development, HR,marketing, sales and operations. Once the program is completed, the participant may be recommended for a full-time position within a Rush Truck Centers location.

Phase 1: Two weeks of training in each department

  • Parts Operations
  • Service Operations
  • Collision Center Operations
  • New and Used Truck Sales


Phase 2: Two months of training in two selected departments

  • Trainee's department of choice
  • Trainee's secondary department of choice


Phase 3: Two months of focused training

  • Trainee's department of focus
  • Corporate training


Roles and Responsibilities:

  • Work designated hours, minimum 40 hours weekly
  • Weekly contact with program manager
  • Follow program agenda & scheduling. Maintain contact schedule
  • Complete assigned training
  • Meet with GM/RM bi-weekly to discuss progress
  • Be prepared to work at any location within your division


Benefits:

We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Program Requirements:

  • Must have graduated with at least a Bachelor's degree within the last year
  • Must be able to work a minimum of 40 hour per week including weekends
  • Must be interviewed and approved by Regional Management
  • Must be willing to relocate
  • Must be willing to travel
  • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

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